How to Place an Order

Browse or search to find the products you’re looking for. You can add products to your cart anytime–even when you are not signed in. Items in your cart will be saved until you make a purchase. You can also create and save multiple carts and name them for easy access later.    

You can include up to two promotion/quote codes with your order depending upon the type of promotion/quote. You can include an online offer item in your cart with other promotional offers.   Any exclusions to your applied promotions will be noted before you begin checkout. 

Hint: You can use Quick Order to add multiple products directly to the cart using the product catalog Bulk Upload and Copy/ Paste features that allow many items to be added simultaneously.

In some regions, a shared list function, lets you save products to a list and subsequently share that list with others for collaboration or to purchase on your behalf.

Hint: You can use Transfer Cart to forward your cart to a colleague. So long as their account is enabled for purchasing your colleague can retrieve the cart (from saved carts) and place the order on your behalf.

When you’re ready to place your order, select View cart and begin checkout. Your cart is located at the top right of the website. If you have a quote or promotion, please enter it, and select, “Apply”. A message will confirm that the quote has been applied to the order successfully.

Your default shipping and billing addresses are provided in your cart. You can select other shipping or billing addresses so long as they are assigned to your Account. The shipping and billing accounts assigned to your web account are validated such that your account, with its specific shipping and billing addresses, are formally established as a legal entity performing scientific work. Given this, you are limited in which address fields you can edit during the checkout process.

If needed, you can request a new shipping or billing address. Shipping and billing addresses are connected so requesting one, requires you to request the other. The “Edit or request new” selection in the cart is an easy way to make new shipping and billing requests.

Note: If you place an order with newly requested address(es), your order will not be processed until the new address(es) are validated, which usually takes a few days. The new addresses will be tagged with “pending” which means pending address validation.

Select your payment method, if required.

Note: If you select, “My Approver will Pay” be sure you have specified an approver for your orders.

After payment details are entered, you can Indicate your Order Preferences. Here you can add special instructions and update your email preferences.

For order-related notifications and/or copies of your invoices you can add up to 5 additional recipients.

As soon as you submit your order you will receive an order confirmation email, as well as shipment notices. Opting into or, out of email notices can be done from within your account.

Hint: You can check the status of your order, using the Recent Orders section of your Account or the Check Order Status tool located in the Account menu.

To re-order from previous purchases go to Order History from your Account, then find the previous order and select re-reorder. Any custom configurations from previous orders are saved in a special Custom Order section within your Account for easy retrieval and re-ordering.